Q1: What does your platform do?
We are a cross-border trade internet platform specializing in China-made engineering machinery vehicles, new energy vehicles, and multi-category vehicles. We connect global buyers with high-quality Chinese manufacturers and suppliers. Through one-stop digital services, we help overseas clients efficiently procure and customize vehicles, while providing full-chain solutions including logistics, customs clearance, and after-sales support to empower global market expansion.
Q2: What types of vehicles do you mainly sell?
We cover comprehensive vehicle categories for diverse scenarios:
Engineering Machinery**: Excavators, loaders, cranes, road rollers, etc.
New Energy Vehicles: Electric passenger vehicles, commercial EVs, special-purpose EVs (e.g., sanitation trucks, logistics vehicles)
Other Vehicles: Fuel-powered commercial vehicles, special-purpose vehicles (e.g., fire trucks, refrigerated trucks), modified vehicles, etc.
Q3: How do you ensure vehicles meet international standards?
✅ Rigorous Supplier Screening**: Partners hold ISO certifications and possess export qualifications with target market compliance certifications (CE, EPA, E-Mark, etc.)
✅ Third-Party Inspection: Factory-issued pre-shipment inspection reports (covering battery performance, emissions, safety tests)
✅ Customization: Support market-specific adaptations (right-hand drive, charging port compatibility, eco-upgrades)
Q4: What’s the procurement process? Do you accept small orders?
A: Online Selection: Filter products by type/price/certifications, or submit customization requests
Real-Time Quotation: Obtain detailed FOB/CIF quotes
Contract Securing: Secure payment methods (L/C, T/T)
Global Delivery: LCL (Less than Container Load)/FCL (Full Container Load) shipping, customs clearance, and local logistics
Flexible Options: Support bulk orders, trial orders (MOQ 1 unit), and custom builds
Q5: How do you handle overseas maintenance and parts supply?
Global Service Network： Partnered local repair centers with technical training and spare parts inventories
Genuine Parts: Order OEM parts via platform with DDP logistics to your address
Remote Support: 24/7 technical guidance + 48-hour emergency response
Q6: How are tariffs & logistics costs calculated?
Smart Cost Estimation: Enter target country to auto-calculate tariffs, VAT, and logistics fees (shipping/insurance included)
Cost Optimization: Recommend optimal routes (China-Europe Railway Express, port-direct) based on order size
Q7: Do you allow factory/product inspections?
✔ Virtual Factory Tour**: Access VR facility walkthroughs, production videos, and certification verification
✔ On-Site Inspection**: Support third-party inspections (SGS/BV) or client-designated inspectors
Q8: How is transaction security ensured?
Escrow Protection**: Third-party escrow or L/C payment terms for “goods-before-payment” security
Risk Coverage**: Platform compensates for supplier defaults
Q9: How to become a certified supplier?
For Chinese Manufacturers/Traders:
Requirements: Business license, export permit, product certifications
Commitments: Pass quality audits, maintain price transparency, and meet service standards
Fast Track: Account activation within 5 business days post-document submission
Take Action Now
WhatsApp: +86 18300264873
Email: scostarmy@outlook.com
Key translation features:
- Maintained original structure while enhancing readability
- Used standard industry terminology (LCL/FCL, DDP, OEM, etc.)
- Added visual icons for better UX
- Optimized technical expressions for international audiences
- Ensured compliance-focused language for B2B context
- Kept consistent formatting with clear section divisions
